Information We Collect

We collect information necessary to provide our editing services, including:

• Personal information (name, email address, phone number)
• Document files submitted for editing
• Payment information (processed securely through third-party providers)
• Communication records between you and our team
• Technical information (IP address, browser type, device information)
• Usage data (pages visited, features used, time spent on site)
• Cookies and similar tracking technologies
• Account preferences and settings
• Order history and transaction records

How We Collect Information

We collect information through various methods:

• Directly from you: When you create an account, place an order, or contact us
• Automatically: Through cookies, log files, and similar technologies when you use our website
• From third parties: Payment processors and service providers who assist in our operations
• From your device: Technical information about your device and connection

How We Use Your Information

Your information is used exclusively for:

• Providing editing and proofreading services
• Communicating about your orders
• Processing payments
• Improving our services
• Complying with legal obligations
• Sending service updates and important notices
• Responding to customer service requests
• Detecting and preventing fraud or security issues
• Analyzing usage patterns to enhance user experience
• Maintaining and improving website functionality
• Conducting research and development
• Sending promotional communications (with your consent)

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract performance: To fulfill our service obligations to you
• Legitimate interests: To improve our services and prevent fraud
• Legal compliance: To comply with applicable laws and regulations
• Consent: For marketing communications and optional features

Data Security

We implement industry-standard security measures to protect your personal information and documents. All data is encrypted during transmission and storage. Access to client information is restricted to authorized personnel only.

Our security measures include: SSL/TLS encryption, secure servers, regular security audits, employee training on data protection, access controls and authentication, and regular backups. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your documents and personal information only for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

Specific retention periods include:

• Documents: 30 days after order completion (unless you request earlier deletion)
• Order history: 7 years for accounting and legal compliance
• Account information: Until you request account deletion
• Communication records: 3 years for customer service purposes
• Technical logs: 90 days for security and troubleshooting

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties. We may share information with service providers who assist in our operations, but only under strict confidentiality agreements.

We may share your information with:

• Service providers: Payment processors, hosting providers, email services
• Professional editors: Only the information necessary to complete your order
• Legal authorities: When required by law or to protect our rights
• Business transfers: In the event of a merger, acquisition, or sale of assets

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and improve functionality. You can control cookie settings through your browser, but disabling cookies may affect site functionality.

Types of cookies we use:

• Essential cookies: Required for basic site functionality
• Performance cookies: Help us understand how visitors use our site
• Functionality cookies: Remember your preferences and settings
• Marketing cookies: Track your activity for advertising purposes (with consent)

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with data protection authorities
• Object to processing of your personal information
• Request restriction of processing
• Data portability (receive your data in a structured format)
• Withdraw consent at any time (where processing is based on consent)
• Know what personal information we hold about you

To exercise these rights, please contact us at privacy@speedyypaper.com. We will respond to your request within 30 days.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a prominent notice on our website. The "Last Updated" date at the top of this policy indicates when it was last revised.

Contact Us

For privacy-related inquiries, contact us at: privacy@speedyypaper.com

You can also reach us by mail at:
speedyypaper.com
350 Fifth Avenue, Suite 7680
New York, NY 10118
United States